Very efficient, professional and accurate in estimation of time needed for service. Easy to deal with.
Anahita our sales associate was fantastic. Helpful, patient and knowledgeable. I had bought my previous car from this dealer when it was Fletcher Jones and it was not a pleasant experience. This was very different. You get a sense that the people you are dealing with are straightforward.
I’ve been a customer with Honda of Downtown Chicago for over a year and in that time, Darrius Dorsey has provided my family and I with EXCELLENT service. Our Pilot is still purring. Lol. I’ve nothing but great things to say about my customer service experience while in their care. I wouldn’t trust my Honda with anyone else.